Terms and Conditions

Lesson cancellations require 48 hours notice, all late cancellations must be paid in full. 

Intensive courses must be paid in full seven days prior to commencement, a deposit is required at the time of booking. Late cancellations for example, 72 hours prior to course start date will result in the loss of deposit, the remainder paid will be refunded by cheque.

Vouchers must be used by the expiry date, this includes Google coupons.  If you wish to take advantage of our one hour free, it must be taken as part of a two hour session, unless otherwise agreed in writing by text or email. This is when offered as part of a special offer. An assessment lesson is recommended prior to the start of an intensive course, and can also be beneficial prior to starting regular lessons. This is offered as a guide.

Mechanical breakdown, acts of God, instructor illness is not the responsibility of Central Driver Training Ltd, however, all efforts will be made to find a replacement car if this will affect a driving test. Central Driver Training Limited takes no responsibility should a test not be able to take place for any of the above reasons, all pupils agree to this at the outset, for intensive courses this is agreed on the t&c form that has to be signed prior to course starting date. In the unlikely event of a further test being required after an intensive course these terms and conditions still apply.

Open workshop for pupils, PDI’s and ADI’s may be run on a regular basis.

It is the instructors final decision whether a car will be provided for test, if it is felt that the candidate is of a standard where being in control of the vehicle in a test situation would be unsafe. If the instructor feels that at the end of an intensive course, where the pupil has ignored the instructors advice to take a different length course, we reserve the right to not allow the car to be used for test.

Occassionally an instructor may make a practical test booking for a student. This is on the premiss that the student takes the driving test with that instructor at the allotted diary time. Should a student then cancel this agreement with the instructor, the test will be cancelled and a full refund made to the student. This is not a service, and test bookings will only be made in exceptional circumstances, and under these terms and conditions.

Lesson offers, occassionally there may be ofers of half price or free lessons, these must be taken during the allotted time, a valid provisional licence must be shown to the instructor on the lesson, a committment to coaching as a learning method needs to be embraced. These offers do not apply to learners who are close to test standard, and will only be free for complete novice drivers or those with some learning experience.

It is the responsibility fo the learner to ensure they wear suitable footwear for driving, and suitable clothing, no dirty work wear, a tee shirt or similar regardless of weather, for males, and suitable wear for females, no very short skirts or low cut tops, this is a professional environment and must be treated as such.

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In the unlikely event a complaint is made, we have a formal complaints proceedure in place, in the first instance a complaints form should be requested in writing, once a correctly filled in form has been received an investigation will take place. You do have a right of appeal after the ruling has been received, which must take place within 28 days. Further information and full terms and conditions is available if a written request is received.